Advanced search: please select the FAQ category
Are Discounts available for Special Events?
Yes! We love being of service to weddings and other special events and will work with you to find the perfect price and order amount. Please email us your needs: firstname.lastname@example.org
What do I do when I receive my kombucha?
Please stir gently as separation may have occurred and refrigerate immediately. ENJOY! (WITHIN 3-4 weeks of arrival)
What if a bottle is damaged?
Please take a picture of the damage and email it to us asap at email@example.com. We will file for insurance and send you a replacement when the insurance money arrives. Note you must email within 2 days or they won’t send us the insurance $ and we cannot replace the bottles.
Do you have a Wholesale Account option?
Yes! If you are an establishment that would like to set-up recurring consistent orders please contact us and we’ll send your our WholesaleAccount Infosheet! firstname.lastname@example.org
Can I order if I don’t have a paypal account?
Yes! We take creditcard over the phone – Just call us at 928-315-1120 and we’ll be happy to take your order. You can leave a message with your order, CC#, CVV code, Expiration and Zipcode – email your shipping address.,
If you have made a mistake on your order, email us within 24 hours and we’ll sort it out with you! We will not be able to cover the paypal fees of the refund if you have made a mistake. If we have, then of course we will! If you want a refund based on damage you must submit proper photos first.
What packaging for shipping do you use?
We purchase special wine-shipping boxes and re-use as much packaging as we can! When we run out, we purchase biodegrabale packing peanuts or recycled bubblewrap. You may receive re-used or biodegradable packaging, and sometimes re-used boxes.
What is Ormus?
Gold (in mono-atomic form), think of it like the seed form to a plant is very essential in our nutrition. Gold, along with many other ‘transitional metals’ are naturally occurring minerals in our soil that when ingested, keep us vibrant, mineralized, and full of light (actually literally being that these elements are superconductive). These days, much of our soil is stripped of essential minerals we need, so we at Kejiwa actually do an alchemical extraction from sea salts to condense minerals into this ingredient aka “Ormus.” So this is very much not a food additive or preservative, it is a food activator!
What is the kombucha shelf life?
Why isn’t this kombucha as carbonated as the store brand?
The carbonation naturally occurs in the fermentation process when kombucha is bottled and sealed as it’s going through an anaerobic process which creates pressure.Also, black teas create more carbonation to occur. Kejiwa utilizes lesser processed white teas & hand picked wild herbs.If you love it carbonated, just leave it capped for a few days!
What kind of water do you use for the base of the brew?
Fresh-harvested spring water/artesian wellwater from Sedona straight from the source directly into the teasteep and starting of the brew! This mineral rich, alive water makes a healthier kombucha.
How much kombucha should I drink per day?
Kombucha is medicine! Each person will be different. Please tune in with your body & Listen to what’s most serving for you! Often people new to kombucha will start w/ a few ounces twice a day. Some experience drinkers can do up to 12 to 16oz in a day. It is all by one’s own body wisdom.
How much alcohol does this kombucha have?.
.05 % This amount of alcohol actually helps deliver the medicinal properties into the body just like an herbal tincture.
What are the most important benefits of kombucha?
It balances the acids in the stomach helping entire digestive system, from there forms alkalies which in turn alkalize the rest of the body. Kombucha clears the way for the body to digest properly and very importantly assimilate all the nutrients coming in! Many people
don’t receive all the amazing nutrients, vitamins, & minerals that they are ingesting, Kombucha absorbs them right in. Kombucha is also one of most amazing detoxifiers helped chelate and remove heavy metals & toxins received from our environmental conditions & our food and water. In this detox process, it’s crucial to drink a good amount of water when drinking kombucha to help release these unwanted toxins out of the body.
What Is Kombucha?
A fermented pro-biotic (pro-life) beverage from a kombucha culture (of beneficial bacteria). The fermentation includes teas, wild herbs, & a sweetener. We use organic white sugar..
CAN I CREATE PRODUCT VARIATIONS LIKE SIZE, COLORS AND SO ON?
Sure, you can create unlimited product variations. For each variation you can set a different price and also a different image.
Watch this great videotutorial to learn more about the product variations: